Utility Scam Alert: 18% of Americans Have Been Targeted

In an era of increasingly sophisticated scams, utility fraud has become an insidious threat to American consumers.

This report, based on a survey of 1,009 Americans, examines the alarming prevalence of utility scams across different demographics, the most common tactics used by scammers, and the financial and emotional toll on victims. By understanding who’s most vulnerable, when these scams typically occur, and how fraudsters operate, you can learn important information about protecting yourself from this growing threat.

Key Takeaways

The Rising Tide of Utility Scams

An infographic showing the prevalence of utility scams

An infographic showing utility scam tactics

An infographic showing the financial impact of utility scams

Avoiding Utility Scams

An infographic showing the best ways to avoid utility scams

Methodology

For this study, we surveyed 1,009 Americans about their experiences with utility scams and their approach to deal with them in the future — 50% of respondents identified as male, 48% identified as female, and 2% identified as non-binary; 53% of respondents identified as millennials, 22% identified as Gen X, 19% identified as Gen Z, and 7% identified as baby boomers (percentages don’t total 100 due to rounding). Overall, 17% were Texas residents.

About Utilities Now

Utilities Now is a leading consumer protection resource that helps Americans navigate utility services safely and efficiently. We offer free tools and guides for managing your utility services.

Fair Use Statement

Noncommercial sharing is welcomed, provided you include a link to this article.

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